Help Center

Family Garden is a brand you can trust, we strive our best to provide you with the best of service in a smooth way without any error or problem. If at all some issues or grievances you faced or had against our service kindly feel free to reach to us through Email: familygardenchennai@gmail.com or Phone: +91-8012134444, we will look into the matter immediately and rectify the issue soon as possible. Thank you for your support and trust in our brand. 

Reporting a problem:

If any problem related to logging in to your account, signup or login, order placement, payment, delivery delay, or delivered product-related complaints, Kindly reach out to us through Email: familygardenchennai@gmail.com or Phone: +91-8012134444.

Login & Password related issues:

If you couldn’t log in to your account or you forgot your password or if any other issue related to logging in to your account kindly reach out to us through Email: familygardenchennai@gmail.com or Phone: +91-8012134444.

Product defecting:

If you have any complaints or concerns over the products delivered to you kindly feel free to reach us through Email: familygardenchennai@gmail.com or Phone: +91-8012134444.

Payment fetched, but order not placed: 

Don’t worry kindly reach out to us through Email: familygardenchennai@gmail.com or Phone: +91-8012134444, if your payment is fetched and the order is not placed we will process the order if the account is credited in our account or else kindly wait for three days and your payment will be credited back to your account. 

Delivery delayed:

If your delivery is delayed beyond the mentioned 24-hour window. Reach out to us in the Email: familygardenchennai@gmail.com or Phone: +91-8012134444, we will rectify the issue immediately.